Monitoring and Governance

With the continuous growth of technology in organizations, it becomes undoubtedly a challenge for all companies to keep the technology park up to date and manageable. There are currently several demands that the IT team needs to be met, such as security, remote or hybrid work, physical infrastructure, applications, connected devices, among other elements.

For this reason, it is necessary to have properly managed solutions, as well as to allow the technical team to have useful information about their respective operations.

Considering the growth in the number of connected devices, how can your company properly apply data network governance?

Initially, when we check, we can see that in many scenarios, an automation solution is necessary. But what would such an automation solution be?

MONITORING SCENARIO

Let’s exemplify.

Imagine that every day a particular employee needs to move from his/her respective workstation, to manually check the temperature of a particular room, and if it is above the permitted temperature, he/she must send a message immediately so that a technician can adjust it.

In this example, with a monitoring solution, we would have the following advantages:

The initial employee would not need to move from his workstation to manually check the room temperature, and with that, he could become more productive, focusing on other tasks.

The technician would be automatically triggered, via the messaging application, about the occurrence, thus allowing him to move promptly.

The resolution time tends to be much shorter, since we would not have the time spent traveling and checking the first employee.

The conclusion we have reached in this example are the benefits of monitoring, both in the technological and financial aspects, since the temperature of an environment can directly affect the operation of certain equipment, as well as in its useful life.

DATA-BASED MONITORING AND MANAGEMENT

Data-based management is a core corporate governance strategy. When you think about a company’s technological resources, the reasoning can’t be different. Technology is a strategic component for any business, the resources involved are crucial to its operation.

The most important pillar of good governance is the ability to determine how and why resources are used. This level of transparency gives meaning to each investment made, a sense of return, pleasing customers and partners.

The data from an effective monitoring will provide the manager with the ability to be increasingly efficient, to do more with less, to decide how best to use the available resources. The market demands a technology environment with performance and does not tolerate waste. Thus, monitoring these metrics is crucial and directly impacts on company results.

FINAL CONSIDERATIONS

Words such as governance, efficient management, accountability, service-level agreement are allies, these terms added to well-aligned processes are synonymous with good results. The more technology evolves, the more complex its management becomes.

There is no doubt about the importance of investing in IT management. Thus, it is noticeable that these good practices bring not only benefits to the visibility of the infrastructure, but also a way to ensure crucial information for increasingly assertive planning and strategies.

With this in mind, Telcomanager, Latin America’s leader in the software sector for management and monitoring, since 2002 in the market with a unique and innovative methodology, provides intelligent solutions in order to provide complete visibility to the information and communication technology infrastructure of its customers, thus allowing companies to monitor the main aspects of their IT environment.